Airfare Audit

Topaz has been helping companies validate their travel programs and saving money throughout its history with its core audit service. It is a comprehensive process to ensure the lowest fares within the specific corporate travel policy has been offered to corporate travelers. This process provides low fare validations, policy compliance, application of negotiated rates, and can help detect defects in the process.

As with any audit, an overall strategy which ensures program guidelines are being met at all times should be created. Auditing a corporate travel program should, therefore, not be just a one time process. Topaz has found that one time audits breed processes internal to travel management companies that skew the results and do not provide a true evaluation of the performance. It is recommended that audits take place frequently and continuously over the life of the travel program.

The Topaz process utilizes a proprietary system which combines the best of technology and human expertise to ensure the most effective, conclusive results are obtained. Upon completion of the airline booking by the travel agency, the reservation is placed on a designated queue which is monitored throughout the day by Topaz. The Topaz auditor will check the booking against the corporate travel policy using real time fares and availability in the GDS utilized by the agency. If a lower fare is found that was not offered to the passenger, the booking is returned to the agency with the lower fare recommendation. If the recommendation is accepted by the passenger, this represents an immediate cost savings to the corporation.

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