Since we opened our doors in 1978, Topaz International has performed airfare audits for corporations worldwide. This service offering, the traditional open airfare audit, is how it all got started. This real time evaluation of the performance of your Travel Management Company or self booking tool, begins with complete and open notification to your TMC. Using the triangle approach, this service has three key stakeholders that completely understand the audit process and requirements: The Corporation, The Travel Management Company, and Topaz International. Once all parties have an understanding of the process, we begin the audit, and at this time all parties know when we are auditing,
This is the offering when you want complete and open disclosure with your TMC. They are part of the start up process - they understand what we are doing - and most important to the corporation is they know when we are auditing. The potential downfall of this type of airfare audit is that some TMC’s have admitted to adding additional steps to their internal process to increase accuracy performance because additional people and processes are being utilized for each reservation.
"When I have used the services of Topaz International in the past - I could not have been more pleased. Personalized service, integrity and independent research - you have all the qualities needed."
Manager Corporate Services
Airfare Audits Demonstrate Agency Value, Traveler Compliance
For more than 30 years, Topaz International has been the industry leader in airfare auditing services for global and domestic travel programs. Each year, Topaz International reviews more than $2 billion in airfares for clients of all sizes, helping to demonstrate traveler compliance and the value of using a travel management company.
It makes us feel comfortable that Topaz has qualified people and our best interests at heart," the travel executive added