Topaz Blog

When is Full Content not Full Content

Claims, Claims, Claims. The Best Car. Fastest Cellular Service. Fewest Dropped Calls. And Full Content. And you know what?  Usually just lies.  Or twisted...

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The changing dynamics of Air Travel

Blog Post by Tricia Wischmann I became a travel agent in the late 80’s, at a time when there were still a lot of deals and there was still a bit of glamour in air travel....

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Heading to GBTA? Let's get together.

Are you planning on attending GBTA this month in Los Angeles? If so, we would welcome the opportunity to meet with you in person to hear any issues you might be having and how we can help. Topaz will...

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Why CTDs Need Airfare Audits

Last year at GBTA I listened to a discussion regarding CTDs (Corporate Travel Department) and the processes involved with operating one including the necessary service elements. One theme I heard over...

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How long should you audit?

We receive this question a lot - probably every time we are discussing a potential audit project with a client - and always recommend three months or longer. While our minimum length of time for any...

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